Refund Policy

1Eligibility Conditions

You are eligible for a full refund if both of the following conditions are met:

• ✓

  Within 7 days of purchase

  Your refund request must be submitted within 7 calendar days from the date your payment was processed.

• ✓

  10 or fewer quotations generated

  You must have generated 10 or fewer quotations since your subscription started. This ensures the policy is not misused.

2How to Request a Refund

1. 1

   Go to Dashboard → Settings

   Log in to your Qvora account and navigate to Settings → Plan & Billing.

2. 2

   Check your eligibility

   The "7-Day Refund Policy" section will show whether you are eligible, how many days remain, and how many quotations you've used.

3. 3

   Click "Request Refund"

   Click the button, optionally provide a reason, and confirm. The refund is processed automatically via Razorpay — no manual review required.

4. 4

   Receive your refund

   The refund is credited to your original payment method (UPI, card, net banking, etc.) within 5–7 business days.

3What Happens After a Refund

• →

  Your account is immediately downgraded to the Free plan (5 quotations/month).

• →

  All your existing quotation data, history, and templates are preserved — nothing is deleted.

• →

  You can re-subscribe at any time from the Settings or Pricing page.

• →

  The refund amount is 100% of the amount paid — no processing fees or deductions.

✕When Refunds Are Not Available

• ✕

  More than 7 days have passed since your purchase date.

• ✕

  You have generated more than 10 quotations since subscribing.

• ✕

  A refund has already been processed for the same subscription.

• ✕

  The subscription was purchased as part of a promotional or discounted offer (unless explicitly stated otherwise).

4Plans Covered

This refund policy applies to all paid subscription plans:

* Annual plans are refunded in full (the entire annual amount paid), not prorated.